Thanks for sharing your thoughts about your stay at Hotel Indigo Cleveland Downtown. It’s great to hear our location worked well for you! Being close to Rocket Arena, Playhouse Square, and all the downtown action is something guests really enjoy. We’ve also noted your feedback about room condition and overall upkeep. Our leadership team continues to make seasonal updates throughout the property, and comments like yours help us prioritize where to focus next. We hope you’ll keep us in mind for a future visit to our neighborhood.
We appreciate you taking the time to share your experience. Your detailed feedback about the room condition has been shared with our leadership team for review as part of our continuous efforts to improve both maintenance and cleanliness standards across the property. While this clearly wasn’t the impression we want to leave, your input helps us identify where updates and oversight are most needed. We hope you’ll consider giving our neighborhood another visit in the future to experience the refreshed guest spaces and improvements underway.
